{
  "question_text": "After recording your starting cash, all transactions, and ending cash — what must be true for your reconciliation to be correct?",
  "options": [
    "Your starting cash plus all the transactions you processed must equal your ending cash",
    "Your ending cash must be higher than your starting cash by the amount of fees you collected",
    "Your total transactions must match the number of customers you served that day",
    "Your starting cash and ending cash must be equal because all transactions cancel out"
  ],
  "correct_answer": "Your starting cash plus all the transactions you processed must equal your ending cash",
  "correct_response": "That's right. Your starting cash plus every transaction you processed must equal your ending cash. If the numbers do not match, something is wrong and you must find the error.",
  "incorrect_response": "The cash reconciliation works like balancing a checkbook: your starting cash plus all the transactions you processed must equal your ending cash. If the numbers do not match, there is an error that must be found.",
  "unsure_response": null,
  "question_bank": [
    {
      "question_text": "What must you do if your cash numbers do not match at the end of the day?",
      "options": [
        "Find the error",
        "Record the difference in your daily notes and check again the next day",
        "Add the difference to the next day's starting balance",
        "Report it as a potential suspicious activity and continue normal operations"
      ],
      "correct_answer": "Find the error",
      "correct_response": "Correct. If your numbers do not match, you must find the error. A discrepancy that is not resolved is a problem that will only grow.",
      "incorrect_response": "If your cash numbers do not add up, you must find the error. You cannot carry a discrepancy forward to the next day or ignore it.",
      "unsure_response": null
    },
    {
      "question_text": "What three amounts must you record for the daily cash reconciliation?",
      "options": [
        "How much cash you had at the start of the day, every transaction you processed, and how much cash you have at the end of the day",
        "The number of checks you cashed, the total fees you charged, and your ending cash balance",
        "Your starting cash, total fees collected, and any returned check amounts",
        "The total dollar amount of all checks cashed, total verification fees, and ending cash"
      ],
      "correct_answer": "How much cash you had at the start of the day, every transaction you processed, and how much cash you have at the end of the day",
      "correct_response": "Correct. The cash reconciliation records three things: starting cash, every transaction processed, and ending cash. These three must add up correctly.",
      "incorrect_response": "The cash reconciliation requires three amounts: how much cash you had at the start of the day, every transaction you processed during the day, and how much cash you have at the end of the day.",
      "unsure_response": null
    }
  ],
  "enrichment_content": "<p><strong>Key point:</strong> At the end of every workday, balance your cash by recording:</p><ul><li>How much cash you had at the <strong>start of the day</strong></li><li><strong>Every transaction</strong> you processed</li><li>How much cash you have at the <strong>end of the day</strong></li></ul><p>Then check your math: <strong>starting cash + transactions = ending cash</strong>. If the numbers do not match, something is wrong and you must find the error before finishing your shift.</p>"
}