{
  "question_text": "If Rapido Facil Exchange Co. loses access to its bank account at a federally insured bank, what must you do?",
  "options": [
    "Notify the OFR in writing within 5 business days, identifying the account, explaining the reason for loss, and describing steps to find a replacement",
    "Notify the OFR within 30 calendar days — the standard deadline applies to account loss as well",
    "Contact the bank and request that the OFR be notified automatically on your behalf",
    "File a SAR with FinCEN within 5 business days instead of notifying the OFR"
  ],
  "correct_answer": "Notify the OFR in writing within 5 business days, identifying the account, explaining the reason for loss, and describing steps to find a replacement",
  "correct_response": "Account loss requires written notification to the OFR within 5 business days — shorter than the standard 30-day window. The notice must identify the account, explain why access was lost, and describe the steps being taken to secure a replacement.",
  "incorrect_response": "Account loss triggers a shorter, 5-business-day deadline — not 30 days. You must send a written notice to the OFR identifying the account, explaining the reason for loss, and describing the replacement steps being taken.",
  "unsure_response": null,
  "question_bank": [
    {
      "question_text": "Which of the following events requires a written notification to the OFR within 30 calendar days?",
      "options": [
        "A criminal act committed by a related party against Rapido Facil Exchange Co.",
        "An employee requesting a schedule change",
        "A customer updating their account information",
        "Rapido Facil Exchange Co. redesigning its company website"
      ],
      "correct_answer": "A criminal act committed by a related party against Rapido Facil Exchange Co.",
      "correct_response": "A criminal act committed by a related party against Rapido Facil Exchange Co. is one of the events that requires written OFR notification within 30 calendar days. Routine employment and customer matters do not trigger this requirement.",
      "incorrect_response": "A criminal act committed by a related party against Rapido Facil Exchange Co. is a listed 30-day notification event. Routine employment, customer, and marketing matters are not.",
      "unsure_response": null
    },
    {
      "question_text": "For how long must Rapido Facil Exchange Co. keep a copy of each OFR notification and the registered mail receipt?",
      "options": [
        "At least 5 years",
        "At least 2 years",
        "At least 3 years",
        "At least 10 years"
      ],
      "correct_answer": "At least 5 years",
      "correct_response": "Both the notification copy and the registered mail receipt must be kept for at least 5 years. These records protect Rapido Facil Exchange Co. if the OFR later questions whether notification was sent on time.",
      "incorrect_response": "The retention requirement is at least 5 years for both the notification copy and the registered mail receipt — not 2, 3, or 10 years. Keeping both documents protects Rapido Facil Exchange Co. if the OFR asks about a past notification.",
      "unsure_response": null
    }
  ],
  "enrichment_content": "<p><strong>Key point:</strong> Most events require written notice to the OFR within 30 days, sent by registered mail. But if Rapido Facil Exchange Co. loses access to its bank account, you have only 5 business days to file. Keep a copy of every notification and the mailing receipt for at least 5 years.</p>"
}