{
  "body_html": "<h2>Fraud Prevention and Counterfeit Detection</h2>\n<p>Before you cash any check, take a few seconds to look it over carefully.</p>\n<p><strong>Feel the paper.</strong> Real check paper feels slightly rough, like regular printer paper. If it feels smooth or shiny — like a photograph — that is a red flag.</p>\n<p><strong>Look at the numbers along the bottom edge.</strong> These are called MICR numbers. On a real check, they look flat and even. If they look shiny or raised, that is a red flag.</p>\n<p><strong>Look for a hidden pattern.</strong> Most real checks have a security pattern built in. The word \"VOID\" should only appear when someone tries to photocopy the check. If you can see \"VOID\" on the original, that is a red flag.</p>\n<p><strong>Hold the check up to the light.</strong> A real check has a watermark built into the paper itself. If you see a printed image, or nothing at all, that is a red flag.</p>\n<p><strong>Make sure the amounts match.</strong> The number written in the box and the amount spelled out in words must be the same. If they are different, that is a red flag.</p>\n<p><strong>When you see a red flag:</strong></p>\n<ol>\n<li>Tell the customer that you must verify the check before releasing funds. Do not say what you suspect.</li>\n<li>Call the bank or institution that issued the check. Use a number you look up yourself — not the number printed on the check.</li>\n<li>Write down who you called, the time, and what they said.</li>\n<li>If you cannot reach the institution, get your supervisor immediately. Do not release the funds.</li>\n<li>Your supervisor decides whether to accept or decline the check. You do not make that call alone.</li>\n<li>If the transaction is declined, write down the customer's ID information and the check details before they leave.</li>\n</ol>",
  "narration_text": "Before you cash any check, take a few seconds to look it over carefully.\r\n\r\nFeel the paper. Real check paper feels slightly rough, like regular printer paper. If it feels smooth or shiny — like a photograph — that is a red flag.\r\n\r\nLook at the numbers along the bottom edge. These are called MICR numbers. On a real check, they look flat and even. If they look shiny or raised, that is a red flag.\r\n\r\nLook for a hidden pattern. Most real checks have a security pattern built in. The word \"VOID\" should only appear when someone tries to photocopy the check. If you can see \"VOID\" on the original, that is a red flag.\r\n\r\nHold the check up to the light. A real check has a watermark built into the paper itself. If you see a printed image, or nothing at all, that is a red flag.\r\n\r\nMake sure the amounts match. The number written in the box and the amount spelled out in words must be the same. If they are different, that is a red flag.\r\n\r\nWhen you see a red flag:\r\n\r\nTell the customer that you must verify the check before releasing funds. Do not say what you suspect.\r\nCall the bank or institution that issued the check. Use a number you look up yourself — not the number printed on the check.\r\nWrite down who you called, the time, and what they said.\r\nIf you cannot reach the institution, get your supervisor immediately. Do not release the funds.\r\nYour supervisor decides whether to accept or decline the check. You do not make that call alone.\r\nIf the transaction is declined, write down the customer's ID information and the check details before they leave."
}