Part of your job is watching for unusual money activity. Some transactions must be flagged right away — like large cash amounts, repeated check cashing, or customers who seem out of place. When you get an alert, you must review the customer's records, make a decision, and write it down. Every alert must have a written record. You must keep all records — including alerts, investigations, and referrals — for five years. Records that are missing during an exam are a serious problem.
", "narration_text": "Part of your job is watching for unusual money activity. Some transactions must be flagged right away — like large cash amounts, repeated check cashing, or customers who seem out of place. When you get an alert, you must review the customer's records, make a decision, and write it down. Every alert must have a written record. You must keep all records — including alerts, investigations, and referrals — for five years. Records that are missing during an exam are a serious problem." }