{
  "question_text": "A transaction was entered in error in the Florida check cashing database. What is the absolute deadline for voiding that transaction?",
  "options": [
    "Within 1 calendar year of the original submission date",
    "Within 45 calendar days of the original submission date",
    "Within 30 calendar days of when the error is discovered",
    "Within 6 months of the original submission date"
  ],
  "correct_answer": "Within 1 calendar year of the original submission date",
  "correct_response": "Correct. A transaction entered in error may be voided within 1 calendar year of the original submission date. This deadline is absolute — after 1 year, the transaction cannot be voided.",
  "incorrect_response": "The void deadline is 1 calendar year from the original submission date. The 45-day deadline applies to amending a transaction with incorrect field data — a different type of correction. The void window runs from the submission date, not from when the error is discovered.",
  "unsure_response": null,
  "question_bank": [
    {
      "question_text": "What is the first step when voiding a transaction entered in error in the Florida check cashing database?",
      "options": [
        "Locate the original transaction by confirmation number",
        "Document the reason for the void before accessing the transaction record",
        "Submit a void authorization request to the Florida Office of Financial Regulation",
        "Obtain written approval from a supervisor before initiating the void function"
      ],
      "correct_answer": "Locate the original transaction by confirmation number",
      "correct_response": "Correct. The void procedure begins by locating the original transaction using its confirmation number. You then initiate the void function, document the reason, and retain the void record and supporting documentation in the transaction file.",
      "incorrect_response": "The void procedure starts with locating the original transaction by confirmation number. From there: initiate the void function, document the reason for the void, and retain the void record and supporting documentation in the transaction file. No external authorization is required to initiate a void.",
      "unsure_response": null
    },
    {
      "question_text": "After completing a void of an erroneously entered transaction, what must be retained in the transaction file?",
      "options": [
        "The void record and supporting documentation explaining the reason for the void",
        "The void record only — supporting documentation is filed separately in the annual compliance binder",
        "A supervisor's co-signature on the void screen — no additional documentation is required",
        "No documentation is required once the database confirms the void is complete"
      ],
      "correct_answer": "The void record and supporting documentation explaining the reason for the void",
      "correct_response": "Correct. Both the void record and the supporting documentation must be retained in the transaction file. This documentation allows you to prove during an examination that the correction was legitimate.",
      "incorrect_response": "The void record and supporting documentation must both be retained in the transaction file. Together, they prove during an examination that the void was legitimate. The void record alone is not sufficient — documentation of the reason is also required.",
      "unsure_response": null
    }
  ],
  "enrichment_content": "<p><strong>Voiding a transaction entered in error:</strong></p><ul><li>Deadline: within <strong>1 calendar year</strong> of the original submission date — absolute, no exceptions</li><li>Step 1: Locate the original transaction by <strong>confirmation number</strong></li><li>Step 2: Initiate the void function</li><li>Step 3: Document the reason for the void</li><li>Step 4: Retain the void record and supporting documentation in the transaction file</li></ul><p>Compare to <strong>amending incorrect field data</strong>, which has a <strong>45-calendar-day</strong> deadline and different retention requirements.</p>"
}