{
  "question_text": "Why do you balance your cash at the end of every workday?",
  "options": [
    "To make sure your starting cash plus every transaction you processed equals what you have at the end of the day",
    "To count the total fees you collected during your shift",
    "To prepare the cash deposit for the bank",
    "To verify that all your customer records are complete"
  ],
  "correct_answer": "To make sure your starting cash plus every transaction you processed equals what you have at the end of the day",
  "correct_response": "That's right. You balance your cash to confirm that your starting cash plus every transaction you processed equals your ending cash. If the numbers do not match, you must find the error.",
  "incorrect_response": "Balancing your cash confirms that your starting cash plus every transaction you processed equals what you have at the end of the day. If the numbers do not match, something is wrong and you must find the error.",
  "unsure_response": null,
  "question_bank": [
    {
      "question_text": "At the end of the day, your starting cash plus all your transactions does not equal your ending cash. What must you do?",
      "options": [
        "Find the error",
        "Write down the difference and check again tomorrow",
        "Add the difference to your starting cash the next morning",
        "Let your manager know and continue with the next shift"
      ],
      "correct_answer": "Find the error",
      "correct_response": "Correct. If the numbers do not match, you must find the error. You cannot carry a cash discrepancy forward.",
      "incorrect_response": "If your cash does not balance, you must find the error. You cannot move on or carry the discrepancy to the next day — it must be resolved.",
      "unsure_response": null
    },
    {
      "question_text": "How often must you balance your cash?",
      "options": [
        "At the end of every workday",
        "Once a week, on the last day of the week",
        "Whenever you process more than ten transactions",
        "Once a month when the bank statement comes in"
      ],
      "correct_answer": "At the end of every workday",
      "correct_response": "Correct. Balancing your cash is required at the end of every workday — not weekly or monthly.",
      "incorrect_response": "You must balance your cash at the end of every workday. It is not a weekly or monthly task — it is required every single day.",
      "unsure_response": null
    }
  ],
  "enrichment_content": "<p><strong>Key point:</strong> At the end of every workday, you must balance your cash.</p><ul><li>Record how much cash you had at the <strong>start of the day</strong></li><li>Record <strong>every transaction</strong> you processed</li><li>Record how much cash you have at the <strong>end of the day</strong></li></ul><p>Your starting cash plus every transaction must equal your ending cash. <strong>If the numbers do not match, find the error.</strong> These records are required — keeping them accurately is part of your job every day.</p>"
}