{
  "question_text": "You notice a customer splitting a big transaction into smaller ones. What should you do?",
  "options": [
    "Tell your supervisor or the BSA/AML Compliance Officer right away",
    "Finish the transaction and tell someone later",
    "Refuse all transactions from that customer",
    "Call the police yourself"
  ],
  "correct_answer": "Tell your supervisor or the BSA/AML Compliance Officer right away",
  "correct_response": "Splitting a large transaction into smaller ones is a red flag. You must tell your supervisor or the BSA/AML Compliance Officer right away so they can decide if something needs to be reported.",
  "incorrect_response": "When something looks wrong — like a customer splitting a big transaction — tell your supervisor or the BSA/AML Compliance Officer immediately. Do not finish first and report later. Report right away.",
  "unsure_response": null,
  "question_bank": [
    {
      "question_text": "How often do tellers at Advanced Compliance Technology, Inc. need to complete refresher training?",
      "options": [
        "Every six months",
        "Once a year",
        "Every three months",
        "Only when rules change"
      ],
      "correct_answer": "Every six months",
      "correct_response": "Tellers must complete refresher training every six months. Advanced Compliance Technology, Inc. considers the teller role higher-risk because you handle cash transactions directly.",
      "incorrect_response": "Tellers complete refresher training every six months — not once a year. The teller role is higher-risk, so more frequent training is required.",
      "unsure_response": null
    },
    {
      "question_text": "What score do you need to pass the assessment after each training at Advanced Compliance Technology, Inc.?",
      "options": [
        "80% or higher",
        "70% or higher",
        "60% or higher",
        "Any score — you just need to complete it"
      ],
      "correct_answer": "80% or higher",
      "correct_response": "The passing score is 80%. If you score below 80%, you must complete more training and retake the assessment within 15 days.",
      "incorrect_response": "The passing score is 80% — not 70% or 60%, and simply completing the assessment is not enough. If you score below 80%, you have 15 days to do more training and retake it.",
      "unsure_response": null
    }
  ],
  "enrichment_content": "<p><strong>Teller Training and Red Flags:</strong> As a teller, your compliance training matters every day.</p><ul><li>Complete refresher training every <strong>six months</strong></li><li>Score <strong>80% or higher</strong> on the test after each training — if not, you have 15 days to retake it</li><li>Watch every transaction for red flags: a customer splitting a large amount into smaller ones, presenting the same check twice, a check that looks altered, or a customer trying to stay under a reporting limit</li><li>If you see a red flag, <strong>tell your supervisor or the BSA/AML Compliance Officer right away</strong></li></ul>"
}